FREE Delivery. FREE Returns. UNLIMITED Compliments.

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Have some questions?


Click on some of the most frequently asked questions below to see if we have your answer.



  • How much is delivery?

    Delivery to the UK is Free! This usually takes 3-4 days, but if you want something a bit quicker then those options are available at checkout. Shipping outside the UK starts from £3.95 and takes 7-10 days. 

  • When will my order be delivered?

    Most orders are dispatched the same day if ordered by 4pm UK time, and will arrive in 3-4 days (for free delivery) or 1-2 days (for express delivery).

  • How do I pay?

    Payments are online using a credit or debit card. You can also pay by Paypal and Google Pay, and if you're using an iPhone and have a card registered on it, you can use Apple Pay / touch payments as well.

  • What is your returns policy?

    This one's easy. You can return anything within 90 days of receiving it for a refund or exchange, and if you're in the UK we'll even send you a Freepost label to return it for free. All we ask is that it's unworn and in the original condition and packaging.

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See what people are saying!

Great quality and design! A lovely present to give to my husband as a gift from our kids. Fast delivery too, will definitely use again as there are loads of great designs to choose from! Thank you!

-- Kirsty

Top quality product and service! I’m very happy with the service and items received. Happy to recommend Threadpepper and I’ll certainly keep them in mind for future purchases.

-- George

All my items are excellent quality and I am really pleased with them which I have been with all my recent purchases from Threadpepper. Never fail to deliver on all counts, service, quality and price.

-- Malcolm

Excellent service and arrived well packaged. Good style and well made with a great choice of colours. Thank you for your prompt delivery and product and I would certainly recommend.

-- Ceinwen