How much is delivery?
Delivery to the UK is Free! This usually takes 3-4 working days after dispatch.
When will my order be delivered?
You will normally receive your order within 3-4 working days of ordering (you get free delivery!).
How do I pay?
Payments are online using a credit or debit card. You can also pay by Paypal and Google Pay, and if you're using an iPhone and have a card registered on it, you can use Apple Pay / touch payments as well.
What is your returns policy?
This one's easy. You can return anything within 30 days of receiving it for a refund or exchange, and if you're in the UK we'll even send you a Freepost label to return it for free. All we ask is that it's unworn and in the original condition and packaging.
*** Shopping for Christmas? We've extended our returns to 31 January to 2021 so you can exchange any gifts up to that time.
Great quality and design! A lovely present to give to my husband as a gift from our kids. Fast delivery too, will definitely use again as there are loads of great designs to choose from! Thank you!
-- Kirsty
Top quality product and service! I’m very happy with the service and items received. Happy to recommend Threadpepper and I’ll certainly keep them in mind for future purchases.
-- George
All my items are excellent quality and I am really pleased with them which I have been with all my recent purchases from Threadpepper. Never fail to deliver on all counts, service, quality and price.
-- Malcolm
Excellent service and arrived well packaged. Good style and well made with a great choice of colours. Thank you for your prompt delivery and product and I would certainly recommend.
-- Ceinwen