FREE Delivery. FREE Returns. UNLIMITED Compliments.

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Have some questions?


Click on some of the most frequently asked questions below to see if we have your answer.



  • How much is delivery?

    Delivery to the UK is Free! This usually takes 3-4 working days after dispatch.

  • When will my order be delivered?

    You will normally receive your order within 3-4 working days of ordering (you get free delivery!).

  • How do I pay?

    Payments are online using a credit or debit card. You can also pay by Paypal and Google Pay, and if you're using an iPhone and have a card registered on it, you can use Apple Pay / touch payments as well.

  • What is your returns policy?

    This one's easy. You can return anything within 30 days of receiving it for a refund or exchange, and if you're in the UK we'll even send you a Freepost label to return it for free. All we ask is that it's unworn and in the original condition and packaging.


    *** Shopping for Christmas? We've extended our returns to 31 January to 2021 so you can exchange any gifts up to that time. 

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See what people are saying!

Great quality and design! A lovely present to give to my husband as a gift from our kids. Fast delivery too, will definitely use again as there are loads of great designs to choose from! Thank you!

-- Kirsty

Top quality product and service! I’m very happy with the service and items received. Happy to recommend Threadpepper and I’ll certainly keep them in mind for future purchases.

-- George

All my items are excellent quality and I am really pleased with them which I have been with all my recent purchases from Threadpepper. Never fail to deliver on all counts, service, quality and price.

-- Malcolm

Excellent service and arrived well packaged. Good style and well made with a great choice of colours. Thank you for your prompt delivery and product and I would certainly recommend.

-- Ceinwen