Click on some of the most frequently asked questions below to see if we have your answer.
How much is delivery?
Delivery to the UK is Free! This usually takes 3-4 days, but if you want something a bit quicker then those options are available at checkout. Shipping outside the UK starts from £3.95 and takes 7-10 days.
When will my order be delivered?
Most orders are dispatched the same day if ordered by 4pm UK time, and will arrive in 3-4 days (for free delivery) or 1-2 days (for express delivery).
How do I pay?
Payments are online using a credit or debit card. You can also pay by Paypal and Google Pay, and if you're using an iPhone and have a card registered on it, you can use Apple Pay / touch payments as well.
What is your returns policy?
This one's easy. You can return anything within 90 days of receiving it for a refund or exchange, and if you're in the UK we'll even send you a Freepost label to return it for free. All we ask is that it's unworn and in the original condition and packaging.
"Absolutely brilliant quality, design and it was delivered very rapidly. I’m going to buy a second as I am so pleased with the product. I would highly recommend to anyone who like to really make an effort with an eccentric touch!" Martin
So Many Compliments
"When it arrived I tried it on and then decided to wear it to the pub. Lost count of the number of compliments regarding how smart it looks. It looks good but also feels great: light, cool and smooth." Nick
"Very impressed with your site, the assistant who spoke to me on the phone was excellent and very helpful. Will definitely be shopping with you again, the cravat was great and my friend was so excited with it, thank you." Lesley
Never Fail to Deliver
"All the ties are excellent quality and I am really pleased with them which I have been with all my recent purchases from Threadpepper. Never fail to deliver on all counts, service, quality and price." Malcolm