Delivery & Returns
Standard Delivery is £3.95 and usually arrives in 3-4 working days. Faster delivery options are available on selected items.
Delivery to destinations outside the UK is from £9.95 which is a tracked shipping service.
EU Delivery: Due to changes in EU VAT requirements from July 2021 we are no longer able to ship to EU countries.
UK Returns are Free
If you're returning an item in the UK, your return can be posted back to us free of charge within 90 days of receipt. See Returns for more info.
International returns costs are paid by the returner.
UK Standard Delivery (3-4 working days) - £3.95 Standard delivery to the UK is £3.95 and usually arrives within 3-4 working days (Mon-Fri, excluding holidays, subject to Royal Mail). Orders placed on weekends and Bank Holidays are processed the next working day. BFPO orders should select this option.
UK 1st Class (1-2 working days - selected items only): 1st Class delivery to the UK is £1.95. Delivery charges are non-refundable. Most orders placed before 4pm Monday-Friday are despatched the same day by Royal Mail 1st Class post and usually arrive within 1-2 working days (Mon-Fri) from despatch (subject to Royal Mail). Orders placed on weekends and Bank Holidays are despatched the next working day. BFPO orders should select this option.
UK Next Day Delivery (Next Working Day by 1pm - selected items only): If you require a next day delivery (available Mon-Fri only, excluding Bank Holidays), this is available for only £7.95 (for 1pm delivery) by selecting the Next Day Delivery option during checkout. Next Day orders are sent by Royal Mail and are non-refundable. Please note that a signature is required on delivery so someone will need to be at the delivery address to receive the parcel. Please note that next day delivery for delivery on a weekday is for UK orders only, and available for orders placed by 4pm Monday to Thursday. Orders placed after 4pm will be despatched the following day. Any Next Day Delivery orders placed by 4pm on Friday will be delivered on Monday unless a Saturday delivery is ordered. Next day Delivery orders placed after 4pm on Fridays, on weekends or bank holidays will only be despatched on the next working day to arrive the day after. Next Day Delivery to remote or outlying areas of Scotland (and Islands) and Channel Islands will take on average 2-3 working days, and will be sent by Royal Mail.
International Shipping: (Please note that we only ship to countries where we can verify addresses) Additional shipping charges apply to countries outside the UK. Shipping charges are calculated according to the weight of the item and can be selected when adding items to your shopping cart. Standard Orders are sent by Royal Mail Standard Airmail and usually arrive within 14 days (excluding weekends and bank holidays) from despatch. Express options are available and will be sent by Royal Mail or Courier depending on the option selected. All international delivery times are subject to your country's postal system and customs. Please see the Returns section for important information about Returns and delivery charges.
We are very happy to deliver to BFPO addresses. These are treated in the same way as UK addresses, except that Next Day or other special services are not available for BFPO orders. Please just select the Royal Mail 1st Class post option, and enter your full BFPO address, your order will be delivered through the BFPO system.
This jacket is fantastic value for money, the quality is great, fits well and it looks great on.
I wore this jacket to a wedding recently and had so many good comments from friends and guests
This velvet blazer is very well made and the lining is very colourful. It fits well and the quality is really good . Just what my husband wanted for our daughters upcoming wedding.We had to return the first one as it was a little tight but it was easy and the whole process was easy and they are really hands on .
The product from Threadpepper is of excellent quality at a very reasonable price,
This is followed by excellent customer support.
Came packaged lovely, fitted my partner so well, he had so many compliments on race day! Absolutely loved it, gorgeous quality and definitely a statement piece! Will 100% order from yourselves again, thank you so much! 😊
I had this suit for my sisters wedding. Everyone around me loved it and asked where i got it from. 100% quality!
I ordered this suit as I just couldn't find anything that a) I liked, b) fit properly, and c) would arrive on time and didn't need tailoring. I wasn't expecting much at all but I absolutely love the suit, it really looks the part, fits beautifully and arrived within 2 days.
Consider me a happy customer who will be back.
First time using Threadpepper. I was kept informed at every stage of transaction. I got a welcoming email that was a nice personal touch. Easy to order online and the shoes that I ordered were a great quality shoe. I would definitely recommend this company and I’m sure I’ll be using them again. Thank you
My son recently purchased a green velvet dinner jacket for his Leaver’s Ball. The jacket looks fantastic, is well tailored and has a lovely finish. The colour is true to the picture and a beautiful deep bottle green. There are nice touches, the black satin lapel looks great and it has a snazzy lining! This jacket will give any man that certain something, good value for money to top to all.
Lovely pair of boots, Love it, love it, love it. My husband cannot wait to hot step out in them. Definitely a classy piece of footwear.
Blazer is unreal, fits like a dream
Excellent , shoes fit perfect and very comfortable and overall service was first class.
Obviously buying a jacket online could be seen as a bit risky, but I was very impressed with the quality and the small details, ie, the buttons and lining. I would definitely use this company again.(the photo was supposed to be amusing)
I received the jacket a few days after purchase and it looks and feels great. I am a 44 inch chest and fits nicely on the arms as well. One word of caution, if you are carrying a little excess baggage around the middle, you may want to go up a size 🙂. Overall the service and product from start to finish as been excellent.
The shoes were as perfect as they were online. High quality, and up to the top standard of ThreadPepper. you can not faulty anything. I really like my shoes. Thank you ThreadPepper.
Bought this jacket and waistcoat for my husband as a Father”s day present. He was absolutely delighted with the fit and quality. I was also extremely happy with the service I received - couldn’t have been more helpful. Would highly recommend.