Delivery & Returns
Free delivery on orders over £100.
Standard Delivery is £3.95 and usually arrives in 3-4 working days. Faster delivery options are available on selected items.
Gift Cards are sent by email so there is no delivery.
Delivery to destinations outside the UK is from £9.95 which is a tracked shipping service.
EU Delivery: Due to changes in EU VAT requirements from July 2021 we are no longer able to ship to EU countries.
UK Returns are Free
If you're returning an item in the UK, your return can be posted back to us free of charge within 30 days of receipt. See Returns for more info.
International returns costs are paid by the returner.
If you're buying items as gifts, the recipient can also use our free 30 days returns service to exchange for a different size or item, so they can do so well into the new year. If the exchanged item is a lower price then a gift card for the difference will be issued to them. To ensure they can exchange it easily, include your order number starting TP* with the gift and they can just quote that to us to arrange the exchange.
UK Standard Delivery (3-4 working days) - £3.95 Standard delivery to the UK is £3.95 and usually arrives within 3-4 working days (Mon-Fri, excluding holidays, subject to Royal Mail). Orders placed on weekends and Bank Holidays are processed the next working day. BFPO orders should select this option.
UK Next Day Delivery (Next Working Day by 1pm - SELECTED ITEMS ONLY): If you require a next day delivery (available Mon-Fri only, excluding Bank Holidays), this is available for only £7.95 (for 1pm delivery) by selecting the Next Day Delivery option during checkout. Next Day orders are sent by Royal Mail and are non-refundable. Please note that a signature is required on delivery so someone will need to be at the delivery address to receive the parcel. Please note that next day delivery for delivery on a weekday is for UK orders only, and available for orders placed by 4pm Monday to Thursday. Orders placed after 4pm will be despatched the following day. Any Next Day Delivery orders placed by 4pm on Friday will be delivered on Monday unless a Saturday delivery is ordered. Next day Delivery orders placed after 4pm on Fridays, on weekends or bank holidays will only be despatched on the next working day to arrive the day after. Next Day Delivery to remote or outlying areas of Scotland (and Islands) and Channel Islands will take on average 2-3 working days, and will be sent by Royal Mail.
International Shipping: (Please note that we only ship to countries where we can verify addresses) Additional shipping charges apply to countries outside the UK. Shipping charges are calculated according to the weight of the item and can be selected when adding items to your shopping cart. Standard Orders are sent by Royal Mail Standard Airmail and usually arrive within 14 days (excluding weekends and bank holidays) from despatch. Express options are available and will be sent by Royal Mail or Courier depending on the option selected. All international delivery times are subject to your country's postal system and customs. Please see the Returns section for important information about Returns and delivery charges.
We are very happy to deliver to BFPO addresses. These are treated in the same way as UK addresses, except that Next Day or other special services are not available for BFPO orders. Please just select the Standard Delivery option, and enter your full BFPO address, your order will be delivered through the BFPO system.
Very beautiful trousers. I have returned and bought the jacket to complete the look. Good fit, excellent service and quality material.
Husband delighted with his cravat.
Very well made from quality material.
Added bonus that it is washable.
I found the quality and fit excellent and the service and after sales amazing . I would recommend your site to anyone looking for style abs quality
Love these trousers, lovely fit, quick delivery
Had concerns trying a company unknown to me but shouldn’t have worried. Great service, superb comms and fabulous jacket. Took 3 attempts to get right size but the team just wanted to make sure I was thrilled and I am - thank you everyone
Very happy with the quality and service of the product.
I've bought a few items from Threadpepper and they have all been high quality and an excellent service
Learnt to downsize from previous orders but great quality as usual.
The colours and pattern of this cravat are the perfect balance between being subtle and making a statement. My husband will feel very smart - and comfortable - wearing his new cravat. Excellent service.
Ordered two shirts for my daughters wedding last minute as other supplier had let me down. They were very helpful, express shipped and the quality was excellent. I've returned the one that was two big awaiting refund. Excellent service.
This cravat and pocket square made for a stylish arrival at the Thanksgiving table here in the USA. The product is high quality and delivered well in time as I had hoped. Always a pleasure shopping with Threadpepper!
Sophisticated and lovely leather and colour
Great quality and very comfortable
Ordered jacket at last minute and was delivered very quickly and product was excellent. I would deff use again.
I brought this suit last minute for a Halloween wedding, it arrived promptly ,and i was extremely pleased, good fit and quality , very professional communication by email, I would definitely recommend
This company and will use again in the future.
Perfect for work as well formal occasions