About ThreadPepper
How a bad day's shopping became a great shopping experience...
Shopping for men's clothing has always been a trial. Whether you're buying for yourself, or you're their wife or partner trying to get him to dress better, finding decent clothes for a man is anything but enjoyable. In truth, it's a chore, and so for most of us we just don't bother.
That was certainly me a couple of years ago. I was still just wearing the same old stuff I'd had for years, because quite frankly I didn't know what else to wear and where to get it.
I spent hours, sometimes days, traipsing round the shopping malls near where I lived, only to head home with a half-hearted bag of things I knew I was going to return anyway. Online wasn't much better. Nothing was quite right, or fitted properly, or was reasonably priced or the quality I desired. I was sick of getting something I thought was great, only for my wife to shake her head when I did the obligatory "fashion show" when I got home. It's not like I'm hard to please, I just wanted fashion that was designed for me. Everything was made for fashionista 20-somethings, and I was well passed pulling off skinny jeans and designer T's! And anything that was more my territory was bland or baggy. And I am neither.
So I decided to create it myself. I'd build a store that had all the things I wanted to wear. I searched out quality items that were decently priced, and then I tested them myself so anyone who bought that item would know it was just right. I didn't want anyone to have to go through the pain I'd had just to get a new pair of jeans or a jumper. They're all items I really enjoy wearing, and judging from the feedback I get, our customers do too.
I'm very strict about what is allowed on our shelves. If it doesn't make us go wow, or we are a little unsure, we don't stock it. We get offered some amazing deals which would probably make a lot of money, but if it's not up to the high standards we set, we won't sell it. And if a product turns out not to be what we expected, we remove it from our range straight away, even if it costs us.
We don't go for big labels or snobbish haute couture. What we do is quality you can rely on, prices you'll appreciate, superb style, a fit that makes you look and feel amazing, and good old fashioned service so you know you've come to the right place.
This is our manifesto. It's what we hold ourselves to, and what you'll hold us to account for when you shop with us. It's been quite a journey so far, and it's great to have you join us to continue it.
Gary Baker
Founder
Let customers speak for us
from 1077 reviewsBeautiful jacket - I work with 10 ladies - they insisted upon an impromptu catwalk - universal approval - but ….
FYI - order 1 siize up from normal suit siize.
Excellent PR and service - would recommend
HBCa
The coat looks and feels superb. It was nicely packaged when it arrived, and the delivery updates were very helpful. I would've preferred a slightly slimmer/tapered fit around the mid section, but it fits perfectly around the shoulders and chest.
I spent a lot of time looking for the ideal winter coat, and wasted much of that time dealing with poor customer service (from other retailers), and going through lengthy, tedious, complicated, and expensive returns processes for coats that were not as advertised.
The service from Threadpepper was outstanding from start to finish, and I am delighted with my new coat. I would definitely recommend this to anyone looking for a great quality, well-priced coat from a trustworthy company.
Great quality. Reasonable price. Super service
Order process straight forward and prompt delivery. Suit is the perfect fit and love the quality. The only thing that will annoy me now is it being reduced in price for Black Friday.
Lightweight Sage Linen Trousers - STOCK CLEARANCE
I gave this to my husband for his birthday and he absolutely loves it. A beautiful item.
Excellent quality that meets the description given.
I will keep Threadpepper in my list of occasion fitters for future engagements.
Well what can I say yet again this great company and its staff have helped me out again. An item that I had returned to me for a different size. The item was a different shade to the original item. I rang them and explained the problem.
This people could not do enough for me. I was told to return the suite I had bought. If they couldn't get the shade of trousers, then they would replace the suite with a new one of all the same shade at no cost to myself.
You just can't get this help from almost all shops these days as it's all about money. This company is all about looking after its customers.
Well done again Threadpepper .
Item just as described and a quick delivery to the UK as well..many thanks.
Suit fits perfectly and just feels like great quality.
I accidentally ordered the wrong bow tie but exchanging it for the correct one was absolutely straightforward. I ha problems downloading the Post Office returns form so Thread Pepper emailed one to me and the exchange went ahead with no extra charges. So friendly and helpul, great service and the tie is great quality.
Great service and a quality product A++
I was really amazed to think I could get the trousers at that price and worried what they might be like. They came and all is really great. I tried to order some more but you'd sold out! Thanks
Nice blazer feel good when wearing it
Bid in the sale started at £60 i made a cheeky bid for £25, got the jacket for £30. Great quality, brilliant fit and quick delivery.