To return or exchange an order:
You can return your order for refund or exchange within 90 days of delivery. UK returns are free if you use our returns label below.
For UK Returns:
1. Print this returns label on plain white A4 paper.
2. Stick the label securely to the front of the parcel (you can use the box it was delivered in).
3. Complete the returns form you printed out and put it in your parcel.
4. Put the parcel into a post box or drop off at any post office (we recommend using the post office and getting proof of postage)
For Non-UK Returns:
1. Print this returns form on plain white paper.
2. Pack up your order, including your returns form in the parcel.
3. Return your order to the address below with the correct postage.
G2-G3 Nicholas House
Heath Park, Main Road
A few things:
- Delivery charges are non-refundable.
- Goods should be returned in their original condition and packaging. Items that have been used, worn or damaged in any way will not qualify for a refund or exchange.
- Custom orders are non-refundable.
- It is recommended you get proof of postage if posting at a post office.
- If you want some extra reading, the fine print on returns can be found in our Terms & Conditions.
VERY SURPRISED AT THE QUALITY GO THE SHOES FOR THE LOW PRICE
I was very impressed by the quality of my suit. I need the next size up, they sent me a free return label to print off to get an exchange
Very satisfied with quality and service thank you
Can't recommend this company enough. From ordering online to delivery I was kept informed of my order all the way.
The boots are class & arrived well packaged. Will definitely use again 5*
Good quality well made belt. Ideal summer accessory. Very pleased as the belt length can be adjusted exactly to your requirements (especially after a large meal!)
This suit is lovely suit, the fabric was feels good quality.
The suit arrived and it was the wrong size and we were sent a returns label free of charge with a friendly service! I definitely recommend!
Lovely shoes fit perfectly and go great with the suit
Excellent service from Threadpepper, I have never had an owner of a company email me to thank me personally for purchasing a product, just a little touch that makes a massive difference to customers, would not hesitate to purchase again, Thank you Gary.
amazing value and awesome shade
Suit very good quality and excellent fit
bought the pocket
hankerchief as a final touch to my suit for a scottish wedding excellent value and quality. really pleased with it and the service
Teal Paisley Garden Cotton Pocket Square