Why buy from us?
How a bad day's shopping became a great shopping experience...
Shopping for men's clothing has always been a trial. Whether you're buying for yourself, or you're their wife or partner trying to get him to dress better, finding decent clothes for a man is anything but enjoyable. In truth, it's a chore, and so for most of us we just don't bother.
That was certainly me a couple of years ago. I was still just wearing the same old stuff I'd had for years, because quite frankly I didn't know what else to wear and where to get it.
I spent hours, sometimes days, traipsing round the shopping malls near where I lived, only to head home with a half-hearted bag of things I knew I was going to return anyway. Online wasn't much better. Nothing was quite right, or fitted properly, or was reasonably priced or the quality I desired. I was sick of getting something I thought was great, only for my wife to shake her head when I did the obligatory "fashion show" when I got home. It's not like I'm hard to please, I just wanted fashion that was designed for me. Everything was made for fashionista 20-somethings, and I was well passed pulling off skinny jeans and designer T's! And anything that was more my territory was bland or baggy. And I am neither.
So I decided to create it myself. I'd build a store that had all the things I wanted to wear. I searched out quality items that were decently priced, and then I tested them myself so anyone who bought that item would know it was just right. I didn't want anyone to have to go through the pain I'd had just to get a new pair of jeans or a jumper. They're all items I really enjoy wearing, and judging from the feedback I get, our customers do too.
I'm very strict about what is allowed on our shelves. If it doesn't make us go wow, or we are a little unsure, we don't stock it. We get offered some amazing deals which would probably make a lot of money, but if it's not up to the high standards we set, we won't sell it. And if a product turns out not to be what we expected, we remove it from our range straight away, even if it costs us.
We don't go for big labels or snobbish haute couture. What we do is quality you can rely on, prices you'll appreciate, and good old fashioned service so you know you've come to the right place.
This is our manifesto. It's what we hold ourselves to, and what you'll hold us to account for when you shop with us. It's been quite a journey so far, and it's great to have you join us to continue it.
Learnt to downsize from previous orders but great quality as usual.
The colours and pattern of this cravat are the perfect balance between being subtle and making a statement. My husband will feel very smart - and comfortable - wearing his new cravat. Excellent service.
Ordered two shirts for my daughters wedding last minute as other supplier had let me down. They were very helpful, express shipped and the quality was excellent. I've returned the one that was two big awaiting refund. Excellent service.
This cravat and pocket square made for a stylish arrival at the Thanksgiving table here in the USA. The product is high quality and delivered well in time as I had hoped. Always a pleasure shopping with Threadpepper!
Sophisticated and lovely leather and colour
Great quality and very comfortable
Ordered jacket at last minute and was delivered very quickly and product was excellent. I would deff use again.
I brought this suit last minute for a Halloween wedding, it arrived promptly ,and i was extremely pleased, good fit and quality , very professional communication by email, I would definitely recommend
This company and will use again in the future.
Perfect for work as well formal occasions
Excellent quality and fit . Good customer service.
Excellent quality and fit. So very happy with chinos, jacket and waistcoat . Great reassuring follow up messages to inform progress of order. Will definitely use this company again !
I have loved this product, the quality is just the best that i have ever seen. I would most definitely buy the jacket and waistcoat to complete the look. I love it.
Absolutely love this suit, fits lovely and is top quality!
Would also say the customer service was probably the best Iv ever experienced!!
First time using Threadpepper but will 100% be using them again!
Fabulous quality, great price, exactly what we were looking for! So happy with it! Thank you!
Bought the gaston sage tweed 3 piece suit for my husband which is great quality and he says is really comfortable to wear. Needed to change sizes a little within a short space of time and my emails were responded to quickly and an alternative size sent extremely quick too. This business has a very personal feel to it and it is obvious they value their customers. Fast, efficient and good value for money. Will definitely use again.